Term and Conditions

Last Updated: [Insert Date]

Welcome to Men’s Wear House. These Terms and Conditions govern your use of our website menswearhouse-us.com and your purchases from our collections. By accessing our site and making purchases, you agree to these terms. We encourage you to read them carefully.

At Men’s Wear House, we are dedicated to providing sophisticated apparel and accessories for the discerning gentleman. Our terms reflect our commitment to excellence, transparency, and your complete satisfaction.

1. Acceptance of Terms

By accessing, browsing, or purchasing from menswearhouse-us.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and our Shipping & Returns Policy. If you disagree with any part of these terms, please refrain from using our website.

2. User Obligations and Responsibilities

As a valued Men’s Wear House client, you agree to:

• Provide accurate, current, and complete information during account registration and checkout
• Maintain the confidentiality of your account credentials
• Use the website only for lawful purposes and in accordance with these terms
• Not engage in any activities that may compromise the website’s security or functionality
• Ensure you are of legal age to form binding contracts in your jurisdiction
• Accept responsibility for all activities that occur under your account

3. Products and Services Description

Product Offerings

Men’s Wear House offers a curated selection of sophisticated menswear including:

• Apparel: Boys Suits & Tuxedos, Casual Jackets, Dress Pants, Jeans, Outerwear
• Footwear: Boots, Casual Shoes, Dress Shoes, Loafers & Slip-Ons
• Accessories: Bags & Luggage, Belts & Suspenders, Hats, Jewelry and Cufflinks
• Grooming & Care: Cologne & Grooming, Clothing & Shoe Care products

Product Information

We strive to present our products accurately through descriptions and images. However, slight variations in color, texture, or appearance may occur due to display settings. Product availability is subject to change without notice.

4. Order and Payment Terms

Order Process

1. Order Submission: Placing an order constitutes an offer to purchase, which we accept by processing your payment and confirming your order.
2. Order Confirmation: You will receive an email confirmation with your order details.
3. Order Processing: We take 1-2 business days to meticulously inspect and prepare your order for shipment.
4. Order Cancellation: Orders may be cancelled within 24 hours of placement, provided they haven’t entered the processing stage.

Pricing and Payment

• All prices are listed in US Dollars (USD)
• We accept: Visa, MasterCard, JCB, and PayPal
• Payment is processed at the time of order confirmation
• We reserve the right to correct pricing errors, even after order confirmation

Shipping

We proudly serve clients globally, excluding Asia and select remote areas.

• Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment
• Free Shipping: Available on orders over $50 via EMS, delivered within 15-25 business days after shipment

International customers may be subject to customs duties and import taxes, which are the responsibility of the recipient.

5. Returns and Exchanges

We are committed to your complete satisfaction. Our returns process reflects the same sophistication found in our products.

Eligibility Requirements

To qualify for a return or exchange:

• Return must be requested within 15 days of delivery date
• Items must be in original, unworn condition with all tags attached
• Original packaging must be included and in good condition
• Proof of purchase (order number or receipt) must be provided

Return Process

1. Submit a Return & Exchange Request Form via email to [email protected] within 15 days
2. Receive return authorization and prepaid shipping label within 2 business days
3. Carefully package items with original packaging, tags, and documentation
4. Ship using provided label and obtain receipt as proof of shipment
5. Refunds processed within 7-10 business days after we receive and inspect your return

Refund Information:

• Credit/Debit Cards: 7-10 business days after processing to original payment method
• PayPal: 3-5 business days after processing to original PayPal account

Original shipping fees are non-refundable. For exchanges, we cover standard shipping costs for your replacement item.

6. Intellectual Property

All content on menswearhouse-us.com, including but not limited to text, graphics, logos, images, and software, is the property of Men’s Wear House or our licensors and is protected by international copyright and trademark laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission. The Men’s Wear House name and logo are registered trademarks of our company.

7. Limitation of Liability

Men’s Wear House shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or products.

Our total liability for any claim related to your use of the website or purchase of products shall not exceed the amount you paid for the products in question.

We are not responsible for delays or failures in performance resulting from causes beyond our reasonable control, including acts of God, war, terrorism, and government restrictions.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our collection and use of your data is governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.

9. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the State of Florida, United States. Any disputes shall be resolved in the state or federal courts located in Jacksonville Beach, Florida.

We encourage you to contact us directly at [email protected] to resolve any concerns before pursuing formal dispute resolution.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes constitutes acceptance of the modified terms.

11. Contact Information

We appreciate your trust in Men’s Wear House and are committed to ensuring your complete satisfaction with every aspect of your shopping experience. Your elegance is our priority.